Frequently Asked Questions

Everything you need to know about shopping with Amber Marie & Company

How long will it take for my order to ship?

Standard orders are typically processed within 2-3 business days. Once shipped, domestic delivery usually takes between 3-7 business days depending on your location.

What is your return policy?

We accept returns on most items within 30 days of purchase, provided they are in original, unused condition with tags attached. Please note that seasonal items and clearance goods are final sale.

Do you offer international shipping?

Currently, Amber Marie & Company ships to addresses within the United States and Canada. We are looking to expand our shipping zones in the near future.

How can I track my package?

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to the carrier's website.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. Please contact our customer service team within 1 hour of placement to request any changes or cancellations.